Perceived Relevance and Benefits of ICTs in Extension Service Delivery Among Extension Agents in Abia State, Nigeria

Abstract

This study analyzed the perceived relevance and benefits of Information and Communication Technologies among ADP extension agents in Abia State, Nigeria. Multi-stage random sampling technique was used to select 120 extension agents from whom data were collected using structured questionnaire. Data collected were analyzed using percentages, frequencies, mean scores from four-point Likert-scale ratings. Results showed that all the selected ICT facilities were perceived by extension agents as being relevant in extension service delivery, with  exception of Facsimile (  = 1.56) and sound recorder (  = 1.79).  Results further showed that ICTs were of immense benefit in extension service delivery ( = 2.60). It was recommended that Abia State government should adequately equip the State's extension outfit with relevant ICT facilities and introduce a policy of continuous training and re-training of extension agents on the use of modern ICTs for improved job performance and extension service delivery.